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OR Manager presents this eLearning course created from a popular session at the 2015 OR Business Management Conference, pre-approved for 1.5 contact hours. This eLearning course was presented by an expert speaker from the conference.
Beyond Fame and Shame: “Nudging” Your Surgeons to Better Performance: 1.5 CEs
The use of the "wall of fame" and the "wall of shame" to motivate surgeons is well-intentioned but leaves out a better alternative - providing surgeons with good information and guiding them gently to improvements. Recent scientific studies of the brain and behavior have pointed the way toward an approach to using small "nudges" to drive behavior change. Surgeons are naturally self-motivated, driven and competitive, otherwise they never would have made it this far. You can tap those qualities, as well as their scientific training, curiosity, visual orientation and love of data to engage them in their own improvement. You can also use a few simple approaches and tools to guide them with clear, data-driven pathways to mutually beneficial improvements. Join us to move beyond street-brawling and finger pointing to elegant judo. Attendees will receive tools to use right away to improve block performance communication by calculating and detailing clear improvement paths.
• Identify largest target opportunities for financial improvement.
• Describe useful categorization of supplies and implants.
• Create effective visualization of utilization and/or cost variation.
• List facilitation points needed to inform surgeons of choices.
Kevin O'Hara, CEO, Syús
This eLearning course was created from a session recording from the 2015 OR Business Management Conference. Access Intelligence is approved as a provider of continuing education by the California Board of Registered Nursing, provider #15831. CEUs: 1.5 contact hours
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