Reward Points

The Reward Points Program allows you to earn points for certain actions you take on the site. Points are awarded based on making purchases of webinars, books, subscriptions and more, as well as interactive actions such as registering for the site.

Benefits of Reward Points for Registered Customers

Once you register, you will be able to earn and accrue reward points online which are then redeemable at time of purchase towards the cost of your next order. Rewards are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer.

Earning Reward Points

Rewards can currently be earned for the following actions:

• Registering on the site (worth 5 points).
• Making purchases — every time you make a purchase you earn points based on the price of products purchased.
• Sending invitations which results in a registration (worth 5 points)  — Earn points by inviting your colleagues to join the site.
• Converting Invitations to order (worth 50 points) — Earn points for every invitation you send out which leads to a sale.


Reward Points Exchange Rates

The value of reward points is determined by an exchange rate of both currency spent on products to points, and an exchange rate of points earned to currency for spending on future purchases. Earn 1 reward point for each $10.00 you spend. Please note that reward points cannot be redeemed for cash.

Product Purchased Product Price Reward Points Earned Towards Next Purchase
OR Manager Subscription (1 year) $209 20
Improving OR Performance (Book) $79 7
OR Manager Webinar $179 17



Redeeming Reward Points

You can redeem your reward points at checkout. If you have accumulated enough points to redeem them you will have the option of using points as one of the payment methods. The option to use reward points, as well as your balance, and the monetary equivalent to this balance, will be shown to you in the Payment Method area during checkout. Redeemable reward points can be used in conjunction with other payment methods such as credit cards.

Reward Points Minimums

You will not be able to use your reward points until you accrue a set minimum number of points. The minimum number is 15 reward points.

Managing My Reward Points

You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum points limit, and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.

Reward Points Expiration

Reward points will expire in one year from receipt if you do not redeem them.

Note: You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Reward Points section of the My Account area. Certain rules apply - reward points are only earned on online purchases, groups are not eligble for reward points and reward points are not awarded for taxes or shipping costs.



View a video on how to earn and redeem your reward points.


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