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Increasing OR utilization and achieving surgeon satisfaction with block time are goals that many OR managers struggle to achieve. Whether you’re with a large academic facility or a community hospital, chances are you face difficulties such as:
- Finding specific performance metrics for each surgeon
- Getting surgeons to read the report cards you send them
- Having underutilized OR blocks because surgeons don’t promptly release them
- Wanting to bring in more surgeons, but unsure where to find block time for them.
If any of the above rings true, this webinar is for you! Ashley Walsh, MHA, senior financial analyst and former UCHealth perioperative business manager, and Treena Dockery, MBA/HCM, PMP, ACHE, project manager for perioperative services at UCHealth, will discuss how mobile technology can be used to engage surgeons as active participants in improving OR efficiencies.
- Discuss the advantages of tools such as SMS, email, a mobile-optimized web dashboard, and an interactive chatbot.
- Describe the process for introducing new technology and using it to engage surgeons.
- Discuss how enhanced communication improves transparency, democratizes block time access, and allows you to grow your business.
Ashley Walsh, MHA, Sr. Financial Analyst, Perioperative Services, UCHealth
Ashley E. Walsh, MHA, is a senior financial analyst and former perioperative business manager at UCHealth Metro Denver campus. She obtained her bachelor’s degree in health science from Truman State University in Kirksville Missouri (2002) and her masters in health administration from Maryville State University in St. Louis, Missouri (2007). Ashley has been with UCHealth since February 2009. Her responsibilities include capital and operational budget maintenance, patient billing, utilization reporting, expansion planning, and perioperative supply chain management. She is Lean trained and participates in regular process improvement initiatives across UCHealth.
Treena Dockery, MBA/HCM, PMP, ACHE, Project Manager, Perioperative Services, UCHealth
Treena has more than 20 years of experience in the healthcare field. Prior to her current role, she was a process improvement consultant who facilitated organizational Lean and Getting It Right redesign implementation for multiple process improvement initiatives. She was instrumental in leading organizational or cross-departmental rapid improvement events (RIEs) through the Lean implementation infrastructure within perioperative services departments. She has also been the manager for the Mental Health Unit at Poudre Valley Hospital in Fort Collins, CO. Currently she is a project manager for perioperative services at UC Health.
Contact Hours: Access Intelligence is approved as a provider of continuing education by the California Board of Registered Nursing, provider #15831. CEUs: 1 contact hour.
Please note: Continuing education credit for this session will be issued only in the name of the person who has paid for or is registered for the session. If there are additional attendees in your organization attending the program, each attendee will need to pay for and receive their own unique login to the system before they can print a certificate of completion for the program.
Registration Confirmation: You will receive an order confirmation of your registration, which includes a link to access the webinar login details for the day of the webinar. Your registration includes one Internet connection to the webinar. Please call our customer service if you have any questions at 1-888-707-5814.
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